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Terms of Service

Effective Date: November 27, 2025

1. Acceptance of Terms

By accessing or using the UNSAID platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

UNSAID Research, Inc. ("UNSAID," "we," "us," or "our") reserves the right to update these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the effective date.

2. Description of Service

UNSAID provides an AI-powered synthetic market research platform that generates psychologically realistic personas for research purposes. Our Service includes:

  • Synthetic persona generation and management
  • Survey simulation and analysis
  • Non-response intelligence insights
  • API access for enterprise integrations

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Generate content that is harmful, abusive, or discriminatory
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Misrepresent synthetic data as real human responses

5. Intellectual Property

The Service and its original content, features, and functionality are owned by UNSAID and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you input into the Service. By using the Service, you grant us a license to use this data solely to provide and improve the Service.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Synthetic Data Disclaimer

Important: The personas and responses generated by UNSAID are synthetic and AI-generated. They are designed to simulate realistic human behavior for research purposes but do not represent actual individuals.

Users are responsible for:

  • Clearly labeling synthetic data in any reports or publications
  • Using synthetic insights as directional guidance, not definitive conclusions
  • Validating critical business decisions with additional research methods

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNSAID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify and hold harmless UNSAID and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at:

UNSAID Research, Inc.
Email: legal@unsaidresearch.com
UNSAID

The world's first Non-Response Intelligence Platform. Completing market research by revealing the voices traditional surveys can't capture.

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